FAQ

Creating connections, one chain at a time.

Treatment & Conditions

How strong is permanent jewelry?
Permanent jewelry is durable for everyday wear. Your piece can last months or years depending on your lifestyle and activities.
Can my jewelry break?
Yes, like any chain, it can break if pulled with force or caught on something. If it breaks at the weld, we can re-weld it at an event.
What if I have sensitive skin or allergies?
We offer hypoallergenic options such as Stainless Steel and 14K Gold Filled, which are great for sensitive skin.
Can I wear permanent jewelry during sports or physical activity?
Yes, most people wear it during daily activities. If your sport involves heavy contact or equipment, you may want to choose a stronger chain.
Is permanent jewelry safe for kids?
Yes, but a parent or legal guardian must be present to approve the weld and sign consent.
Can permanent jewelry be worn in water?
Absolutely. Our metals are water resistant and designed for everyday wear.

What to Expect / Safety

Does it hurt?
No. The welding tool does not touch your skin. It only touches the chain for a split second.No. Most patients find adjustments comfortable and even relieving. You may feel mild soreness after your first session, but it typically fades quickly—similar to post-exercise muscle fatigue.
Is the welding process safe?
Yes. The micro-welding method is quick, clean and completely safe when performed properly.
How long does the process take?
The entire fitting and welding process takes about 5 to 10 minutes.
What if I need to remove it?
You can cut your jewelry at the jump ring using small scissors. We can re-weld it at any event.
Can I wear permanent jewelry during medical procedures?
For MRI or surgery, you might need to remove it. You can bring the chain back for re-welding later.
Is there any aftercare needed?
No special care is required. Just avoid harsh chemicals and clean gently as needed.

Appointments / Payments / Insurance

Do I need an appointment?
Walk-ins are welcome at all pop ups. Private parties require booking in advance.
Can I host a private event?
Yes. We offer permanent jewelry for birthdays, bridal showers, girls’ nights and more.
What is your cancellation policy?
For private events, we request 48 hours notice for cancellations or schedule changes.
What forms of payment do you accept?
We accept cash, card and other electronic payment methods depending on event location.
Do you offer group pricing?
For private parties or large groups, special pricing may be available depending on the event.
How can I book an event?
Use the contact form or message us directly and we will confirm availability.

Other Common Questions

Can I bring my own chain?
To ensure safety and quality, we only weld chains from our own collection.
Do you offer charms?
Yes. We have a beautiful selection of charms you can add to your bracelet, anklet or necklace.
Can you re-weld a piece purchased somewhere else?
We may be able to re-weld it depending on chain quality and material. Please bring it to an event so we can check.
Can I get matching jewelry with a friend or family member?
Yes. Matching sets are very popular and make great gifts.
Can my chain stretch?

Yes. As they are gold filled and sterling silver. They can stretch slightly.

What should I do if my jewelry feels too tight or too loose later?
Bring it to an event and we can adjust or re-fit based on what is needed.